Subscription Payment & delivery Returns Supplements Collagen Glow studio

How to suspend or reactivate my subscription?

It's very easy!

To cancel your subscription: log in to your customer account, then click on the profile icon in the upper right-hand corner

Go to the "subscriptions" section and click on "Cancel my subscription". You will receive an email confirming the suspension.

To reactivate your subscription: Go to "subscriptions" and click on "manage my subscriptions". Go to the “inactive” tab and click on "Reactivate". You will receive an email confirming your reactivation and the next renewal date.
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Frequently asked questions
Subscription
Are the refills available for purchase without a subscription?
Unfortunately, our refills are available only with our subscriptions.
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Can I temporarily pause my subscription?
Going on vacation or a business trip? Instead of pausing your subscription, we offer you the option to postpone its renewal date by 1, 2, or 3 weeks to better fit your schedule.
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I am already subscribed, is it possible to change formulas during the course of my subscription?
Yes, you have the possibility to change formulas directly from your customer account. Simply log in, click on the profile icon (top right) and go to the "subscriptions" section. Then look for your current subscription and click on the button to swap products.