Returns

We accept returns within 14 days of receiving your order. You are responsible for the return. The product must be intact, unopened and in its original packaging. You must include the product, the order number and your contact information. Also remember to add a note specifying the reason for your return to facilitate the processing of your request.  If the returned product does not respect the return conditions, the refund cannot be made. The orders made on our e-shop can neither be returned nor exchanged in our store and sales outlets.  Attention, for reasons of hygiene we do not take back the skin perfume.  The return address is as follows: COTE D’AZUR ROUTAGE - AIMEService Retour1ère Avenue 5191MZI de Carros | BP 63106517 Carros Cedex 1FRANCE We advise you to choose a mode of transport with tracking number. Without tracking number, we will not accept any claim.

Delivery times are the sole responsibility of the carriers and under no circumstances shall Aime be held liable for failure to comply with these times. - Delivery in France Mondial Relay : 3 to 4 working days Colissimo : 2 to 3 working days Chronopost : 24h to 48h, valid for all orders placed from Monday to Thursday before noon. No delivery on saturday. If you place your order on Friday before 12am, you will receive your package the following week. Click and collect : Pick up your order in our Parisian store within 2 hours, 16 boulevard des filles du calvaire, 75011 Paris. From Monday to Saturday from 12:00 to 19:30.  - Delivery in the DOM TOMGuadeloupe, French Guiana, Reunion Island, Martinique, Mayotte, Saint Pierre and Miquelon, Wallis and Futuna Islands, New Caledonia, French Polynesia, French Antarctic Territories, Southern Territories DHL : 48h to 72h - Delivery in EuropeAustria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Iceland, Finland, Norway, Turkey, Maghreb, San Marino, Liechtenstein, Andorra, Vatican City, Spanish and Portuguese Islands and United Kingdom  2 to 10 working days - World deliveryUSA, Canada, China, Hong-Kong, Singapore and the rest of the world  DHL : 48h to 72h

Delivery in France: - Mondial Relay (in relay point) :Standard : 3,50€, free delivery from 60€ of purchase - Colissimo (in letterbox) :Standard : 5,90€, free delivery from 80€ of purchaseFor all subscriptions, the delivery is free - Chronopost (delivery with signature) :Standard : 9,90€ - Click & Collect (pick up in our Parisian store, 16 Boulevard des Filles du Calvaire, 75011 Paris) :No delivery fees