Why does my order status remain inactive?

Depending on the geographical area of delivery, your order may take up to 10 days to be shipped. You can find more information about our delivery times here.

You can track the status of your order directly from your customer account.

If your package has already been given to the carrier, there may be several reasons for the delay in delivery: Incomplete address, customs problem, package delay, incident, re-delivery. We invite you to contact the carrier directly via your tracking link.
For any other problem, if your order exceeds the usual delivery time, we invite you to write to us via the contact form, specifying your order number.

Payment & delivery

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Redness and sensitivity supplement, French Glow

Sensitive skin, dry skin, rosacea, eczema, psoriasis

From €31.00

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Lash Care Tubing Mascara

Lengthens, activates growth

€29.00

Collagen Discovery Set

Enhances skin, fortifies nails, strengthens hair

€25.00

Questions fréquentes

Subscription
How do Aime subscriptions function?

- For the Pure Glow, French Glow, Balance & Glow, Hair & Scalp Boost formulas : you will receive a bottle for the first month, then a refill each...
Payment & delivery
How do I track my order?

Once your order has been shipped, you will receive your tracking number by email. You can also track your order in your customer account, by...
Payment & delivery
Why does my order status remain inactive?

Depending on the geographical area of delivery, your order may take up to 10 days to be shipped. You can find more information about our delivery...

Why does my order status remain inactive?

Nos best-sellers

Questions fréquentes

How do Aime subscriptions function?

How do I track my order?

Why does my order status remain inactive?

Any other questions? Contact our team through our online form.