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Shipping informations

Our boutique Boulevard Filles du Calvaire (11e)

Our boutique at 11 Boulevard des Filles du Calvaire is open. Our opening hours are Monday to Saturday from 10.30am to 8pm. For any questions you can contact the +33 6 42 34 56 31, our team will be happy to advise you. 

The safety and well being of our customers and our team is our priority and we have implemented the necessary measures to be able to welcome you in the best conditions and in complete safety. 

If you have a gift card that expires, its validity date will be extended.

Please note that the Click & Collect is also available from the shop. 
Find us at 11 Boulevard des Filles du Calvaire, 75011 Paris
contact : paris_store@aime.co
+33 6 42 34 56 31
Order

We have redoubled our efforts to ensure that your packages are prepared and sent under the strictest hygienic conditions, in accordance with all the recommendations of the health authorities.

Please note that once your order is confirmed, it can’t be modified.

DELIVERY SHIPPING & COSTS

Our carriers are back to a normal activity.

Delivery times are the responsibility of carriers. Aime cannot be held liable for non-compliance with these deadlines.

FRANCE
deliverysubscription
Mondial Relay (in a realy point)3-5 days€3,50free delivery from €60
Colissimo
letterbox
3-5 days€5,50freefree delivery from €60
Chronopost *
express
24h-48h€9,90xx
Click & Collect
in our store
within an hour or up to 3 daysfreexour address : 16 boulevard filles du calvaire Paris 11 between 12pm and 7.30pm

* Chronopost : express delivery valid for all orders placed from Monday to Thursday before 12am. No delivery on Saturday. If you pass an order on Friday before 12am, you will receive your package the following Monday.

EUROPE
deliverysubscription
Zone 17-10 days€7,90€3,90free delivery from €150Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden
Zone 2 customs & taxes duties7-10 days€14,90€9,90Switzerland, Iceland, Finland, Norway, Turkey, Maghreb, San Marino, Liechenstein, Andorra, Vatican, Spanish and Portuguese islands

UK
deliverysubscription
Delivery subject to customs & tax duties7-10 days7,90€Subscription is unfortunately no longer availablefree delivery from 150€

Outside the European Union and for the DOM-TOM, taxes and customs duties may apply and are your responsibility, upon delivery. The total of your order does not include these taxes & customs duties. You can inquire about the amount to be honored at your local post office.

DOM-TOM & WORLD (subscription no available)
DHL48h-72h€20free delivery from €200Guadeloupe, Guyana, La Réunion, Martinique, Mayotte, Saint Pierre and Miquelon, Wallis and Futuna Islands, New Caledonia, French Polynesia, French Antarctic Territories, Southern Territories
DHL48h-72h€29,90xUSA, Canada, Chine, Hong-Kong, Singapour
DHL48h-72h€49,90xRest of the world

RETURN

We accept the return of your order within 14 days from the date of receipt of your order. The return is your responsibility.

The product must be intact, unopened and in its original packaging. You must enclose with your shipment: the product, the number of the order concerned by the return and your contact details.

Here is our return address

AIME / Retours service client
CHEZ COLISLAND
ZI CARROS
1ère avenue 4989M (derrière VIANOR)
06517 CARROS
FRANCE

Your return package must be tracked. Without this tracking number, we will not accept any complaints.

If the returned product does not comply with the return conditions, the refund cannot be made. Orders placed on our e-shop cannot be returned or exchanged in our shop and points of sale.